A powerful app for pet owners.

Elevate your clients' experience with the Collar mobile app. A free powerful tool that lets them interact with your business effortlessly, all while staying informed and connected to their pet's care and wellbeing.

Book, Buy & Pay with a tap.

On the Collar app, pet owners can explore your services, book appointments, and pay with ease. From managing bookings to settling outstanding balances, everything they need is in one convenient place—aligned with your policies.

In-app chat and reports—free, forever.

The Collar app puts communication at your clients' fingertips. From text, photo, and video messaging to automated reminders and updates, everything flows seamlessly. Daycare, grooming, walking, training, and medical reports are just a tap away.

Automated Reminders

The Collar app keeps pet owners on track with reminders for upcoming bookings, missing or expired vaccinations and treatments. It even lets them log adherence to medications and prescribed care, ensuring you always have up-to-date information.

Discover Collar for:

Doggy Daycares Trainers & behaviourists Groomers Walkers & sitter Boarders Parks

Trusted by award-winning pet businesses globally

We have been impressed by Collar from day one

Our business model requires a variety of ways in which customers can book our different services. Not only is the team approachable, prompt and knowledgable, but they have also devised a platform that understands the needs of our hybrid business.

Hannah Mead

Business Owner

Collar has and continues to be a vital asset for us since before we opened our doors.

The versatile booking system allows us to create a range of bespoke services to offer to our members. The Collar team has always been quick to respond and implement any feedback, suggestions or requests which help make The Paw & Whistle run smoother. We're confident that we have found a partner in Collar, not just a supplier.

Sam Oakley

Daycare Manager

Thank you Collar! Both us and our customers are so happy with your platform.

The simplicity, convenience and additional layer of service it provides is priceless. And most importantly, a big shout out to your amazing team for all your support.

Tom Hughes

Business Owner

Thanks to Collar we passed our annual inspection with flying colours.

The council inspector and vet were really impressed with Collar and, the client form and the photos of the vaccination cards as well as the app for customers. It's a relief to have that out of the way Really appreciate everything you've done so far - Much appreciated!

Donna and Steve Hargreaves

Business Owners

How it works

Make the owner's next action obvious

An owner-facing app should reduce uncertainty: what is requested, what is confirmed, which pet is involved and what needs attention before arrival. A polished screen is less valuable than a complete, understandable journey.

What makes Collar different

Collar is built to connect the customer, their individual pets, the service and the order—not just put a time in a calendar. That shared context helps teams follow the work from first booking to payment and the next visit.

01Booking

02Pet details

03Service

04Order & payment

05Next visit

Other systems may offer some or all of these tools. The practical difference to check is whether the parts your team needs share the same pet and customer context in your Collar setup.

Create separate profiles for two pets under one owner.
Find and change a booking without confusing a request with confirmation.
Review a message or document request and respond in context.
Check how payment, receipts and care history are presented.

What to test in a demo: Ask someone unfamiliar with Collar to complete the flow on a phone without guidance.

Related pages: booking management communications

Want to see Collar in action?

Explore how Collar can be customised to fit the unique needs of your business.

Transferring from another software?

We offer a complementary data transfer service and an extended trial period² for a smoother transition.

Is Collar secure?

In short, Yes! Collar's infrastructure was designed and developed with privacy and security in mind from day one. All data collected and processed is encrypted and no personal data or activity of our users is tracked or shared with any third party. All requests are secured with SSL encryption over a proxy tunnel. All payment processing is handled by our partner Stripe, audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. Read Stripe's security documentation for more information.

Does Collar support services and products simultaneously?

Yes! Collar has been specifically designed to handle and support a combination of booking and order management simultaneously. Our modular system can be specifically adapted to your business needs to support you whether you're providing a service, product or both at the same time.

Does Collar protect my brand and business against unfair competition?

Collar adopts rigorous quality and commercial strategy checks to ensure all providers, products and services on the platform are genuine. Our team work closely with each provider individually to define the best positioning for their products and services based on the demands and trends of the marketplace.

I am a Vet, can Collar support my practice's operations?

Absolutely! Collar has been designed to support all veterinarian operations to fit with the modern trends and our user's habits. We have created a dedicated module specifically designed for and restricted to the use of vets. We've designed Collar to be used in conjunction with and to enhance vet practice operations not to replace them.

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